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Artificial Intelligence and Business Processes

Artificial Intelligence: increasing investment to support business processes

By 2022, corporate spending on artificial intelligence systems will touch nearly $11 billion in Western Europe; also noteworthy is the role of Italy, which had already reached the investment figure at about 17 million in 2018 and will reach 25 million by the end of this year.

This is the scenario presented by IDC on the subject of Artificial Intelligence investments, and it predicts, among other things, further growth globally that will touch $77.6 billion within the next 3 years.

Several sectors are involved in this evolution: from banking to retail to health care, and it is especially in the latter branch that major advances are materializing with improved models of patient care, disease diagnosis and treatment systems, and research tools.

In fect, according to IDC's worldwide survey, cognitive services have already brought about improvements in workforce productivity and decision-making processes, up 20 percent and 17 percent, respectively.

The exponential growth of investments in Artificial Intelligence is a sign of how the orientation toward AI technologies is not only destined to be confirmed and expand in the coming years, but more importantly to create new consumer-oriented business models, as well as to positively impact the operational and decision-making processes of organizations.

 

 

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