Edited by Ivan Giuliani
For several years now, the process of producing software for organizations has ceased to be a mere matter of programmers, and increasingly, fortunately, applications are no longer conceived as mere aggregates of technical features. Digital solutions are born in collaborative environments: spaces where business and IT meet to co-create.
This is not a participatory utopia, but a profound transformation, already underway, that shifts the focus from those who "program in code" to those who "know the problem." True value, in fact, no longer lies solely in technology, but in the connection between those who think and those who build, between those who lead the company and those who design tools to innovate it.
It is in this scenario that Software Democracy is taking shape: a model in which the power to create digital solutions is no longer reserved for a few, but becomes a shared, accessible, and distributed opportunity. A model that also creates new professions for the labor market.
The Deep Meaning of Software Democracy
The concept of Software Democracy isn't just a catchy formula. It means giving the people who work within the organization and business processes—even those without technical skills—the opportunity to actively contribute to innovation within the company.
This perspective shifts the axis of digital power: it's no longer just those who know programming languages who have access to building solutions, but also those who know the problem to be solved. This means redistributing the capacity to innovate , breaking down technical, cultural, and organizational barriers.
In this context, no-code becomes an enabler of autonomy . People can directly contribute to the design of digital flows, transforming ideas into solutions quickly. The figure of the Citizen Developer (someone who doesn't know programming languages but who builds applications independently without using code) becomes a strategic ally and a supporter of IT, as well as a catalyst for innovation.
And it is precisely here that the concept of Software Democracy is strengthened: those involved in business can finally communicate with IT using a shared language . Barriers are lowered, needs are clarified, solutions are built together. Software is no longer imposed from above, but shaped collaboratively, with different yet complementary roles. It is a new form of synergy, in which technology becomes understandable, accessible, and malleable.
From theory to practice: what really changes
Software Democracy is now a concrete practice that is redefining the way organizations design and manage their software. In many contexts—from large, structured companies to SMEs—the adoption of no-code platforms has already brought tangible benefits:
- Rapid digitization of complex processes, even mission-critical ones;
- Reduce operational fragmentation : fewer emails, fewer scattered files, fewer isolated tools;
- Seamless collaboration between business and IT functions, without conflicts or buck-passing;
- More robust governance , with traceable, adaptable and scalable processes;
- Greater operational autonomy even in contexts without a structured internal IT system.
One of the most interesting effects is that the transformation doesn't stop at operational efficiency. Once they experience the no-code approach, organizations begin to think differently: they develop a culture of continuous experimentation, reducing the risk of errors and enabling incremental and distributed innovation .
Sustainable and strategic innovation
Talking about Software Democracy means talking about organizational strategy .
In a market where speed is crucial and IT resources are often limited, accessibility to application development becomes a competitive advantage . It's no coincidence that the low-code/no-code sector is growing at rates exceeding 26% annually globally (Source: https://www.businessresearchinsights.com/market-reports/low-code-and-no-code-platform-market-118143).
But there's an even deeper element: software isn't just technology, it's the ability to act . Democratizing software means making innovation a shared asset, no longer the exclusive preserve of a few, but the operational asset of the entire organization.
When this happens:
- decisions are made based on data, not just experience;
- processes adapt to changes, they do not undergo them;
- the organization evolves in a sustainable way, because those who innovate are also those who operate .
Ultimately, Software Democracy doesn't simplify complexity, but redistributes . It enables a new balance between control and flexibility, between standardization and creativity. It's a profound transformation, one that doesn't just involve systems, but people.
And perhaps for this very reason, it is one of the most powerful.
Editorial by:
Ivan Giuliani
Communication Specialist Openwork
Jamio Mixer 4.8 R4: Clearer, Safer, and More Powerful Processes
With the new Jamio 4.8 R4 coming out on September 27 no-code Jamio platform takes another leap forward. The main new features address the heart of organizations' needs: clarity in process management , strengthened security and compliance , and greater power in automation tools .
Human Task: more clarity and control in assignment
In every digital process , there are tasks that cannot be delegated to an automated system, but require human intervention. These are moments when decisions need to be made, data validated, documents approved, or simply a contribution that only people can provide. These tasks, known as Human Tasks , represent the intersection of automation and human intelligence, and are therefore crucial in managing business workflows .
With the new release, Jamio introduces a substantial change in their configuration within a process: participants are no longer defined through abstract rules in the form of filters , but become explicit and persistent lists of users, roles, groups, or organizational units. This makes it immediately clear who is involved in an activity, assignment becomes faster, and maintenance operations are simplified for designers. The change reduces ambiguity and increases transparency, making Human Tasks not only more efficient , but also more in line with the organizational reality of companies.
It's important to emphasize that the new mode doesn't reduce the previous power, but rather accelerates it: rules can still be defined at design time and assigned to process variables , allowing designers to model dynamic scenarios that adapt to organizational contexts. In this way, Jamio combines the best of both approaches: the clarity of explicit lists and the flexibility of abstract rules .
Security and compliance: greater trust in digital processes
Data protection and regulatory compliance have always been a key concern for organizations. With the 4.8 R4 release, Jamio further strengthens its position as a secure and reliable .
GDPR- compliant data management , with greater attention to minimization , traceability , and control . Platform governance is also expanded thanks to the appropriate use of system roles Super Administrator groups , which can be used to insert users who must have administrative roles, and the inability to create accounts for the Automation , which ensure greater clarity in managing permissions and separating responsibilities.
A further step forward concerns the advanced electronic signature , already integrated into Jamio, which can now be viewed directly by any user on the PDF file . This makes validation more immediate and transparent, simplifying control operations and strengthening trust in digital processes .
It's not just about meeting regulatory requirements, but about creating a digital environment where users, customers, and partners can have complete trust. In a world where compliance is also a competitive factor, Jamio offers organizations the ability to innovate without compromising on security.
Jamio Plugs are getting more and more powerful
The third area of innovation concerns Jamio Plugs , which with this release become even more powerful and versatile . Their evolution allows for more effective orchestration of external services and the automation of complex tasks, reducing implementation times and costs. This strengthens the role of Plugs as a strategic tool for integrating applications and data , creating ready-to-use solutions that can also be adapted to specific business needs.
A step forward in the digitalization of processes
Jamio mixer 4.8 R4 does not simply introduce new features, but consolidates a path that makes the digitalization of processes clearer, more secure and closer to the real needs of organizations.
Openwork and IMC Group partner: strategic alliance to innovate governance, compliance, and digital processes
governance, risk, and compliance (GRC) systems are redefining organizations' priorities. In this context, the collaboration between Openwork and Gruppo IMC represents a strategic step to support businesses and institutions in combining digital innovation with robust control processes .
IMC Group, a leading provider of compliance, risk management, and organizational sizing , brings extensive experience in helping companies manage complexity and change. Using the Jamio openwork , based on a no-code approach, will translate these skills into concrete digital solutions , capable of strengthening organizations' resilience and transforming compliance from a regulatory requirement to a competitive advantage .
We talked about it with Vincenzo Carolla , CEO of the IMC Group:
What are the distinctive values and skills of the IMC Group?
IMC Group was founded with a clear mission: to help organizations grow sustainably, reducing complexity and transforming regulatory obligations into opportunities for improvement.
Our distinctive values are multidisciplinary expertise , a systemic vision , and client proximity governance, risk management, compliance, and IT strategy skills , with an approach that is always focused on practicality and results.
We don't just provide consulting: we accompany our clients on a journey of organizational evolution, supporting them in strategic decisions and their operational implementation. This blend of consulting experience, execution capabilities, and a passion for innovation represents the true DNA of IMC Group.
Why did you choose to collaborate with Openwork and Jamio openwork?
The decision to partner with Openwork stems precisely from the fact that we don't just provide consulting services, but are also driven by the desire to offer our clients technological tools that meet today's challenges . Today, organizations must manage increasingly complex processes, ensure regulatory compliance, and manage growing risks: doing so with traditional tools often slows down innovation.
Jamio openwork convinced us because it represents the ideal bridge between governance and digitalization . Its no-code approach allows for agile modeling of processes, data, and documents, without burdening IT, and this fits perfectly with our consulting approach.
With Openwork, we share a common vision: making digitalization an enabler, not an obstacle . For us, this partnership means being able to accompany businesses and public administrations on a journey where compliance and risk management are no longer just obligations, but become levers of efficiency and competitiveness .
What benefits will this partnership bring to your customers?
We want to make our clients' processes increasingly transparent, traceable, and secure, with dramatically reduced implementation times compared to traditional approaches: rules and controls will no longer remain on paper, but will become digital workflows that simplify daily work, reduce errors and costs, and increase resilience.
In line with what we already do with our proprietary solutions, our customers will find it even easier and faster to reconcile regulatory compliance and organizational innovation , transforming compliance from a constraint to a competitive advantage.
In which sectors do you see the greatest opportunities for adoption?
The opportunities are transversal, but there are sectors where the combination of our experience and the potential of Jamio openwork can really make a difference.
banking and insurance sectors , where risk management, regulatory compliance, and process transparency are vital.
Another key area is multi-utility and energy , companies characterized by great operational complexity and strong regulatory pressure, which can benefit enormously from scalable and secure digital solutions.
Finally, we also see strong potential in large industrial and service companies , which must combine innovation, resilience, and governance.
In all these sectors, the strength of the partnership lies precisely in combining consulting and technology : IMC Group brings domain expertise and risk & compliance methodologies, Jamio openwork offers the platform to translate them into concrete and adaptable digital processes .”
The final question is for Martin Arborea, Commercial Director of Openwork: How does the entry of Gruppo IMC fit into the broader strategy of developing Openwork's Business Partner network?
The addition of Gruppo IMC to our Business Partner network represents an important part of a broader strategy: building a solid ecosystem of expertise that strengthens the value Jamio openwork brings to the market. Each partner enriches the network with their own specialization: in the case of Gruppo IMC, their in-depth expertise in governance, risk & compliance , and organizational transformation .
Together, we can offer businesses, banks, insurance companies, multi-utilities, and public administrations not only innovative technological tools, but above all the ability to combine digitalization, control, and resilience . Transforming compliance and risk management from a requirement into a driver of competitiveness and growth , providing the market with an integrated network of consulting, technology, and innovation.
