Edited by Martin Arborea
The market is experiencing a rapid search for effective tools to digitize processes that companies too often still attempt to manage with Excel spreadsheets, emails, and improvised solutions. This is true even for those that have completed basic digitalization with ERP and management software.
At the same time, public entities must rapidly and effectively acquire operational tools for implementing public policies and providing services to end beneficiaries (citizens and businesses), in a context where expectations for transparency, immediacy, and simplicity are growing.
In this scenario, no-code technologies aren't just a more agile alternative: they're now a concrete and increasingly convincing solution. This is demonstrated by very practical cases : companies that can centralize internal requests in a matter of hours, public bodies that overcome the fragmentation certified email management to filing —without having to resort to complex IT projects. And again, organizations that can create digital help desks for citizens , automate regulatory checks, manage multilevel workflows, or introduce advanced budget controls: all examples of how the configurable and governable no-code approach has now moved beyond the experimental stage to become a structural choice.
This evolution is naturally intertwined with the trajectory Jamio openwork has followed in recent years, which today finds definitive confirmation. Cloud transformation, which is pushing companies to demand ready-to-use services and less and less software to manage, the growing difficulty in finding IT skills , the mature introduction of artificial intelligence into processes, and the need to create internal competence centers, make the Jamio model not only relevant, but necessary.
2025 is coming to a close as the year in which Jamio openwork's vision has found definitive confirmation . The growth of the community , the quality of no-code projects, and the results shared during Jamio Community Day 2025 have clearly outlined the strategic direction that will guide the platform in the near future.
From a pioneering intuition to Software Democracy
The idea for Jamio was born years ago from a simple yet revolutionary question from the founders:
Why not create something that is easily configurable and allows any organization to immediately see its use case realized?
That intuition today has a precise name in international culture: software democracy, or the possibility of making software development accessible, governable, and close to business.
In this scenario, Jamio OpenWorks is no longer just a no-code platform. It is:
- an enabler of autonomy in organizations,
- a tool that allows business and IT to collaborate seamlessly,
- an engine of continuous and concrete innovation.
A changing context: cloud, AI, processes and skills
Even during the Jamio Community Day it was clear how rapidly the context is changing:
- Cloud transformation is now an irreversible process. Companies want less software to manage and more ready-to-use services. Engie clearly explained this by describing the transition to SaaS and the choice of Jamio to integrate critical services like certified email management into their management processes;
- The IT skills crisis is making itself felt: many companies can't find suitable technical profiles. A no-code model like Jamio is therefore not only convenient, but necessary to support innovation, emphasized Salvatore Basile, Managing Director of Experis Italia;
- Artificial intelligence is entering a phase of awareness: no longer hype, but real applications. Jamio is working on private, governed , fully controlled by the customer, to ensure security, training on internal data, and compliance by design;
- Hyper-automation requires internal centers of expertise : PwC, Engie, and Amada have all said so. The value of no-code is truly realized only when companies become autonomous in micro-maintenance and the daily evolution of their processes.
Jamio openwork is growing exactly in this direction: helping companies build internal digital capabilities , not just projects.
And what's happening in the organizations that adopt Jamio?
- rethought processes
- inefficiencies eliminated
- collaboration between IT and business
- very fast time-to-market
- international scalability
Sharing experiences and results becomes essential to harness the power of the community as an incubator of opportunities : Jamio openwork will continue to invest in the community because that is where the most innovative use cases are born, as demonstrated by the experiences of PwC, Experis, Engie, Amada, Fiduciaria Giardini and the many organizations that have shared case studies and concrete results.
The direction of the next period
Jamio won't just be a more modern platform. It will be more democratic, smarter, more international, and more integrated.
A platform that will allow every organization to:
- modulate your transformation , one step at a time, avoiding risky investments;
- create internal skills , training Citizen Developers and centers of excellence;
- embrace AI safely , with private models trained on proprietary data;
- integrate and orchestrate services , avoiding the fragmentation of Shadow IT;
- scale processes , even internationally, without losing control or configurability;
- dramatically reduce time to value , turning an idea into a working application in just days.
And 2025 was a year of acceleration preparing:
- the release of the new Jamio front-end , based on a unified and modern UI,
- a richer integration ecosystem,
- a structured AI roadmap,
- an architectural evolution that will make the platform even more scalable.
These innovations aren't just technical updates: they represent the platform's alignment with a new way of understanding digitalization.
This is the profound meaning of software democracy: not a world without developers, but a world in which every organization can finally build, evolve, and govern its own software , in the most natural way possible.
Jamio Openwork isn't just a technology, it's a cultural movement that's redefining innovation in Italy.
As Salvatore Latronico, CEO of Openwork, said at Jamio Community Day: " Our story began with a somewhat crazy idea, but today that madness has become a method, a vision, a platform, a community. And the next period will be the moment when that vision will take shape. And as always, it will be a journey we build together."
Editorial by:
Martin Arborea
co-Founder and Marketing & Sales Director Openwork
ICT GENESIA chooses Jamio's no-code approach to centralize certified email management.
With hundreds of certified communications every week, ICT Genesia needed structured and transparent management to avoid delays and ensure complete traceability of flows.
It therefore needed a solution that could consolidate all company certified email inboxes , ensuring centralized, secure, and monitorable management.
THE SOLUTION
After carefully evaluating the available options, ICT Genesia chose the Jamio solution for centralized certified email management, which met its efficiency and traceability needs. This choice, driven by the desire to integrate a flexible, scalable, and flow-control-oriented tool, has provided the organization with new features:
• Centralized management of PEC mailboxes
• Assignment of roles and permissions for reading and processing PEC messages
• Configurable automatic sorting rules
• Complete traceability of the PEC life cycle
• Definition of approval flows for outgoing PECs
Why Jamio?
There are several vertical solutions available on the market to manage all of the above. But what led ICT GENESIA to choose Jamio was its original and highly useful approach: a no-code solution, available to the customer in source code format, capable of adapting to the organization's needs without constraining it to predefined logic.
Although ICT GENESIA started with the basic verticalization of the solution, available and configurable in a very short time, it later found it fascinating to be able to evolve it and integrate it into its own information systems with the simplicity (and cost reduction) that only Jamio's no-code approach can provide. ICT GENESIA also appreciated the scalability of the platform, capable of extending to other business processes beyond certified email management , combined with control and compliance , with complete traceability and certified security .
RESULTS OBTAINED
With the Jamio Certified Email Management , the company has achieved complete and centralized control over the entire flow of certified communications. Management is now structured, with more fluid , traceable , and easily monitored . Processing and response times have been significantly reduced, thanks in part to the ability to clearly assign roles and responsibilities.
The organization has also benefited from improved work quality, thanks to well-defined operating rules and a system that adapts to new operational needs.
All this in an environment whose security and compliance are guaranteed by the Jamio platform, which has allowed us to bring to market a email management qualified QC2 by the National Cybersecurity Agency.
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renewable energy 
sector , managing numerous certified email inboxes can become a risk capable of causing irreparable damage. Converting a complex task into an automated and tracked process means regaining full control.
Organizations working in renewable energy must ensure full compliance with reporting obligations to regulatory and institutional bodies (GSE, ARERA, Customs, Municipalities, grid distributors) . However, manually managing certified email exposes them to the risk of errors, delays, and the loss of official communications, often related to significant procedures or deadlines.
To ensure continuity and regulatory compliance, it is essential to adopt a certified email automation system capable of centralizing communications, ensuring security and traceability, and reducing operating times and costs.
