Process automation reduces operating times and costs by eliminating unnecessary steps in activities, organizing workflow management, and streamlining authorization processes. To effectively digitize workflows, however, the first step is to implement a cloud-based application platform that is both easy to use and flexible, allowing it to be customized to meet your needs even without resources with specific programming skills.
To fully understand the concrete benefits such a tool can bring to business operations, it's helpful to delve deeper into the case of Ignazio Messina & C. , who adopted Jamio openwork as an innovation lever to revolutionize their processes.
Process Automation: The Advantages of Jamio
A private commercial shipping company whose fleet serves over 50 ports in 40 different countries, Ignazio Messina & C. began its search for new software solutions with a specific need: finding application solutions to automate its critical processes. The underlying idea was to adopt a versatile tool capable of supporting the company in its digitalization journey through workflows that would make processes more efficient through automation and optimization. Specifically, Ignazio Messina & C. sought a platform with the following features:
- High level of flexibility, so it can be customized according to the company's needs;
- Ease of use, as it is also intended for users without specific programming or IT skills in general;
- Complete integration capability with enterprise systems.
After analyzing the solutions available on the market, Ignazio Messina & C. chose Jamio openwork because it met these criteria: "It seemed flexible to us, and we were intrigued by the fact that it was no-code, allowing us to achieve results quickly," commented Orietta Campironi, CIO of Ignazio Messina & C. "We really liked the distribution model; it fit well with our application roadmap. And we were very pleased with the Openwork team's commitment."
Jamio is a no-code platform, which allows the company to achieve the desired results in a very short time, without the need to invest in specific training. By adopting Jamio, Ignazio Messina & C. immediately noticed advantages such as:
- high capacity for monitoring and control over workflows;
- complete dematerialization of critical processes;
- significant reduction in activity management times and consequent operating costs.
Process Automation by Ignazio Messina & C, practical examples
To test the platform's capabilities, Ignazio Messina & C. launched an on-the-job training program, digitizing the discount management processes that some agencies were requesting, which required prior company authorization. This process would normally have taken a long time, but Jamio enabled the task to be completed quickly, with a high level of satisfaction among all users.
Subsequently, Ignazio Messina & C. further leveraged Jamio's potential and focused on smartening up the processing of accounts payable invoices, an activity that required a complex process to authorize payment. This was an untraceable and uncontrolled process, entrusted solely to human operators and prone to error. Jamio was able to dematerialize the entire process and monitor activities precisely. The new workflow gave Messina Line the ability to manage the operation flexibly, introducing different authorization methods: "direct," "by delegation," and "by forwarding." This is further enhanced by complete integration with the company's ERP systems.
In this context, Jamio openwork has proven to be a highly flexible solution: Ignazio Messina & C. has continued to modify and further improve certain processes, thanks to increased experience using the platform. Therefore, its adoption was crucial for all workflows related to critical processes: discount management with authorization process, agency invoice approval, and authorization requests. Furthermore, during the lockdown imposed by the coronavirus pandemic, Jamio ensured business continuity by supporting remote signature processes.
Process automation: why Openwork is the right partner
As Orietta Campironi of Ignazio Messina & C. noted, the company was impressed by the Openwork team's enthusiasm and commitment. Although it's a no-code solution that allows for a high level of customization and complete autonomy, having a technology partner available to support the digital transformation and process automation process is crucial. The partneris ready to take care of every aspect, from security to technical specifications, and to offer advice on how to use the platform, however simple it may be.
