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BPM & Artificial Intelligence

Cognitive services & BPM: the new frontier of Business

Artificial intelligence is gaining more and more space in the technological landscape, and if until recently it was considered exclusively a discipline for the creation of machines capable of autonomous "acting" and performing actions, now the story has changed because artificial intelligence is beginning to include, in its potential, also solutions for streamlining daily Business activities.

To better understand this issue, it is necessary to focus on Business Process Management; in fact, technologies geared toward business process management will be able to be flanked by cognitive services-already available on the market-capable of creating, as a whole, a logic of artificial intelligence oriented toward vision by process, as well as the achievement of Business objectives.

Thanks to the fusion of BPM and cognitive services, companies will be able to take advantage of very powerful tools that can analyze scenarios and make decisions, and with the complicity of humans (the ability to instruct machines - Machine learning) achieve increasingly intelligent, fast and high-performance services.

A major innovation opportunity that will be bound to unleash a "race" for smart digitization to improve their customers' experience and increase revenues.

Meanwhile, today at the Microsoft House in Milan, Openwork and Microsoft will address this very topic, with an event titled "Business Processes in the Cloud": the goal is to explain how the Jamio openwork BPM platform and the cognitive services of Microsoft Azure can make organizations' business activities more effective and efficient.

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