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Ignazio Messina & C. is an Italian commercial shipping company founded in 1921 by Ignazio Messina; it offers liner services connecting southern Europe, the Mediterranean, Africa, the Middle East and the Indian subcontinent. The company began its search for new software solutions with a specific need: to find application solutions to automate critical processes. The idea was to adopt a versatile tool able to accompany the business on the path of digitization of activities through workflows capable of making processes more efficient through their automation and optimization .
After an analysis of the solutions on the market, Ignazio Messina & C.'s choice fell on Jamio openwork because it conformed to these aspects: 1) High level of flexibility, so that it can be customized according to the company's needs; 2) Ease of use, since it is also intended for users without specific programming or, in general, IT skills; 3) Complete ability to integrate with enterprise systems.